Shipping policy
Last Updated: 2025-6-19
We strive to deliver your mystical treasures with care and efficiency. Below are the details of our shipping process:
1. Shipping Costs
We offer the following shipping options:
- Free Standard Shipping on orders over $99 USD within the United States.
- Standard Shipping: Available for orders under $99 USD at a flat rate of $5.99 USD.
- Express Shipping: $9.99 USD for delivery within 5-12 business days to the United States.
At checkout, you can choose your preferred shipping method.
2. Processing Time
- Standard Shipping usually takes 7-15 business days.
- Express Shipping usually takes 5-12 business days.
- Larger Crystals: May require additional packing time to ensure safe delivery.
- Peak Seasons: Delays may occur (e.g., holidays, lunar events).
Note: We do not process orders on weekends or U.S. national holidays.
3. Important Notes
- Tracking: You’ll receive a confirmation email with tracking details once your order ships.
- Address Accuracy: Double-check your shipping address at checkout. We’re not responsible for delays due to incorrect addresses.
- Lost/Damaged Packages: Contact us within 14 days of delivery for assistance.
Questions?
- Reach out at support@luckany.com—we’re here to help!
- May your journey with Luckany be as smooth as moonlit energy. 🌙
Let me know if you’d like to include specific carriers or subscription-box specifics!